You have 30 days from the date of delivery to decide if Nidroo is right for you. If it doesn't work out, you can return it for a full refund of the purchase price.
To be eligible for a refund, the Product should be returned in the condition it was received, with all original accessories and packaging where possible. Normal signs of use from testing the device do not affect eligibility.
Email support@nidroo.com with your order number and the reason for your return. We'll confirm your return and share instructions for sending the Product back.
Once we receive and inspect the returned Product, we'll process your refund to the original payment method. Refunds are typically processed within 5–10 business days of receiving the return, though your bank or card provider may take additional time to post the funds.
Exact shipping carriers and whether return shipping is covered will be shared once we're closer to fulfilling orders. This section will be updated with specifics before launch.
If your Product arrives damaged or defective, contact us within 30 days of delivery and we'll arrange a replacement or full refund at no additional cost to you.
Questions about returns or refunds can be sent to support@nidroo.com.